Effective Date: January 8, 2025
At Pravas Holidays, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book travel services, or engage with us in any other way. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information
When you book a trip, sign up for newsletters, or fill out a contact form, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Passport details (for international bookings)
- Travel preferences (e.g., destinations, accommodation, etc.)
- Payment information (e.g., credit card details, billing address)
Non-Personal Information
We may also collect non-personal information automatically when you visit our website, such as:
- Browser type
- Device type
- IP address
- Pages visited on our website
- Referring website or search engine
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process bookings and reservations: To facilitate the booking of flights, hotels, tours, and other travel services.
- Customer support: To provide customer service, respond to inquiries, and address your travel-related concerns.
- Marketing and promotions: To send you newsletters, promotions, and special offers that may interest you. You can opt out of receiving promotional emails at any time.
- Improvement of our services: To enhance the user experience on our website, improve our offerings, and analyze website usage patterns.
- Legal compliance: To comply with applicable laws and regulations and to ensure the security of your personal information.
3. Sharing Your Information
We respect your privacy and will not share your personal information with third parties, except in the following cases:
- Service Providers: We may share your information with third-party service providers (e.g., airlines, hotels, transport services) that help us deliver our travel services to you.
- Legal Requirements: We may disclose your information when required by law or in response to valid legal requests (e.g., subpoenas, court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure server technologies, and access control protocols. While we take reasonable steps to protect your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files that are placed on your device when you visit our website. They help us remember your preferences, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of certain features on our website.
6. Third-Party Links
Our website may contain links to third-party websites (e.g., airlines, hotel chains, and other partners). We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may update or correct your personal information if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any email we send or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at info@pravasholidays.com
8. International Data Transfers
If you are located outside of India, please be aware that your personal information may be transferred to, stored, and processed in India or other countries where we or our service providers operate. By using our services, you consent to such transfers.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page, along with the “Effective Date.” Please review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Pravas Holidays
Email: info@pravasholidays.com
Phone: +91-6362732189
Address: #500, 11th B Main, Yelahanka New Town, Bangalore – 560064