Booking Policy
- Advance Payment:
50% of the total amount must be paid at the time of booking to secure your reservation. - Final Payment:
The remaining balance must be paid no later than 1 week before the trip. - No Further Changes:
Once a booking is confirmed, our decision is final, and no further changes will be entertained regarding the itinerary, inclusions, or dates.
Cancellation Policy
- In Case of Cancellation by the Customer:
- Between 1 month and 20 days before the trip:
50% of the total amount will be charged as cancellation fees. - Between 19 days and the day before the trip:
100% of the total amount will be charged as cancellation fees.
- Between 1 month and 20 days before the trip:
- Finality of Decisions:
All decisions regarding cancellations, refunds, or changes are final and binding.
Important Notes:
- Refunds, if applicable, will be processed in accordance with the hotel’s cancellation policies.
- For assistance with cancellations or rescheduling, please contact us at info@pravasholidays.com